SECTIONAL EDGE — PRIVACY POLICY

Effective date: 5 September 2026

Sectional Edge respects your privacy and is committed to handling personal information responsibly and transparently.

This Privacy Policy explains how we collect, hold, use and disclose personal information when you visit our website, create an account, purchase a subscription, contact us or otherwise use our services.

Sectional Edge is operated by Heath Pope, a sole trader trading as Sectional Edge (ABN 81 961 308 600) (“Sectional Edge”, “we”, “us” or “our”).

1. Scope of this policy

This Privacy Policy applies to personal information collected through:

  • the Sectional Edge website;

  • subscriber and customer accounts;

  • purchases and subscription payments;

  • contact forms and email correspondence;

  • newsletters and marketing communications;

  • customer-support requests;

  • surveys, promotions and competitions, if offered;

  • website cookies and analytics; and

  • our interactions with customers and website visitors.

By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.

2. Personal information we collect

The personal information we collect depends on how you interact with Sectional Edge.

It may include:

  • your name;

  • email address;

  • telephone number, if provided;

  • billing address;

  • account username and login information;

  • subscription type and status;

  • transaction and payment records;

  • communications sent to or received from you;

  • enquiries, complaints and support requests;

  • marketing preferences;

  • competition or survey responses;

  • IP address;

  • browser, device and operating-system information;

  • approximate location derived from an IP address;

  • pages viewed and links selected;

  • dates and times of website visits;

  • referring websites; and

  • information collected through cookies and similar technologies.

We do not ordinarily receive or store your complete payment-card number. Payments are processed by the payment provider made available through our website.

3. How we collect personal information

We may collect personal information directly from you when you:

  • create an account;

  • purchase or renew a subscription;

  • complete a website form;

  • contact us by email;

  • subscribe to updates or marketing;

  • request customer support;

  • enter a promotion or complete a survey; or

  • otherwise provide information voluntarily.

We may also collect information automatically through our website using cookies, analytics tools, server logs and similar technologies.

Information may be received from service providers that assist us with website hosting, memberships, payments, email delivery, analytics, security and customer administration.

4. Why we collect and use personal information

We may collect, hold and use personal information to:

  • create and administer customer accounts;

  • process purchases and subscription renewals;

  • provide access to paid racing content;

  • confirm, update or cancel subscriptions;

  • send payment receipts and service communications;

  • provide customer support;

  • respond to enquiries, complaints and privacy requests;

  • operate, maintain and secure the website;

  • detect fraud, account sharing and unauthorised access;

  • understand how visitors use the website;

  • improve our content, services and customer experience;

  • send newsletters, offers and marketing where permitted;

  • maintain business, tax and transaction records;

  • enforce our Terms of Service;

  • protect our legal rights and the rights of others; and

  • comply with legal and regulatory obligations.

We will not use personal information for an unrelated purpose unless you consent or the use is otherwise permitted or required by law.

5. Payments

Subscription and purchase payments are processed by third-party payment providers available through our Squarespace website.

Payment providers may collect information including:

  • your name;

  • billing address;

  • payment-card details;

  • transaction amount;

  • payment status; and

  • information used to prevent fraud.

Payment providers handle payment information under their own privacy policies and security practices. Sectional Edge generally receives confirmation of the transaction, limited payment details and subscription information rather than your complete payment-card details.

You should review the privacy policy of the payment provider displayed during checkout.

6. Squarespace and other service providers

Our website is hosted and supported using Squarespace.

We may use third-party providers to assist with:

  • website hosting and maintenance;

  • memberships and customer accounts;

  • payment processing;

  • email and newsletter delivery;

  • analytics;

  • data storage and backups;

  • fraud and security monitoring;

  • technical support; and

  • professional accounting, legal or business services.

These providers may process personal information only to the extent reasonably necessary to provide their services or as otherwise permitted by law.

Some service providers may store or process information outside Australia.

7. Cookies and website analytics

Our website may use cookies and similar technologies.

Cookies are small files stored on your browser or device. They can help the website:

  • operate correctly;

  • remember account and website preferences;

  • keep subscribers signed in;

  • process purchases;

  • maintain website security;

  • measure website traffic and performance; and

  • understand how visitors interact with our content.

Some cookies are necessary for website operation. Others may support analytics, functionality or marketing.

You can control or delete cookies through your browser settings. Disabling certain cookies may affect website functionality, account access or checkout.

Where available, you can also use the website’s cookie banner or preference tool to manage non-essential cookies.

8. Marketing communications

We may send newsletters, service updates, offers and other marketing communications where you have consented or where otherwise permitted by law.

You can unsubscribe from marketing emails at any time by:

  • selecting the unsubscribe link in the email; or

  • contacting us at sectionaledge@gmail.com

Unsubscribing from marketing does not prevent us from sending essential communications about your account, payments, subscription, website security or changes affecting the service.

We will not sell your personal information to third parties for their independent marketing.

9. Disclosure of personal information

We may disclose personal information to:

  • Squarespace and website-service providers;

  • payment processors;

  • email and communication providers;

  • analytics and security providers;

  • accountants, legal advisers and other professional advisers;

  • contractors assisting with our business;

  • government agencies, regulators or law-enforcement bodies where required or authorised by law;

  • parties involved in preventing fraud or investigating misuse; and

  • a purchaser or successor if the business is sold, transferred or restructured.

We do not disclose personal information unnecessarily. Where practical, we seek to ensure service providers handle information appropriately.

10. Overseas processing

Some providers used to operate our website, payments, email services, analytics or data storage may be located outside Australia or may store information on overseas servers.

The countries involved may vary depending on the providers and infrastructure being used.

By using our website, you acknowledge that personal information may be processed or stored outside Australia. We take reasonable steps appropriate to our business and the circumstances to use reputable providers and protect personal information.

11. Data security

We take reasonable steps to protect personal information from:

  • misuse;

  • interference;

  • loss;

  • unauthorised access;

  • unauthorised modification; and

  • unauthorised disclosure.

Measures may include password protection, restricted access, reputable website and payment providers, software updates and account-security controls.

No website, electronic transmission or storage system can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality of your password and notifying us promptly if you suspect unauthorised account access.

12. Data retention

We retain personal information only for as long as reasonably necessary to:

  • provide the services;

  • administer subscriptions and accounts;

  • maintain business and taxation records;

  • resolve disputes;

  • prevent fraud;

  • enforce agreements; and

  • comply with legal obligations.

When information is no longer reasonably required, we may securely delete or de-identify it, subject to any legal record-keeping requirements.

13. Accessing or correcting your information

You may request access to personal information we hold about you or ask us to correct inaccurate, incomplete or outdated information.

Requests should be sent to sectionaledge@gmail.com

Please include sufficient information to identify your account and the information concerned. We may need to verify your identity before responding.

We will respond within a reasonable period. If we cannot provide access or make a requested correction, we will explain the reason where required by law.

14. Account deletion

You may request deletion of your account or personal information by contacting sectionaledge@gmail.com

Some information may need to be retained after account closure for taxation, transaction records, fraud prevention, dispute resolution or other legal purposes.

Deleting your account does not necessarily cancel an active subscription. Paid subscriptions should first be cancelled through the online customer account in accordance with our Terms of Service.

15. Children’s privacy

Sectional Edge is intended only for persons aged 18 years or older.

We do not knowingly seek to collect personal information from children. If we become aware that personal information has been collected from a person under 18, we will take reasonable steps to delete it unless retention is required by law.

16. External websites

Our website may contain links to racing organisations, wagering providers, social-media services and other third-party websites.

Sectional Edge does not control the privacy practices of those third parties. This Privacy Policy does not apply to information collected directly by an external website or service.

You should review the privacy policy of any third-party service before providing personal information.

17. Privacy complaints

If you have a privacy question or believe your personal information has been mishandled, contact us at sectionaledge@gmail.com.

Please provide:

  • your name and account email;

  • a description of your concern;

  • relevant dates or communications; and

  • the outcome you are seeking.

We will review the matter in good faith and aim to respond within a reasonable period.

If you are not satisfied with our response and the Privacy Act applies to the matter, you may be able to contact the Office of the Australian Information Commissioner through www.oaic.gov.au.

18. Data breaches

If a data breach occurs, we will assess the circumstances and take reasonable steps to contain and respond to it.

Where the Notifiable Data Breaches scheme applies and a breach is likely to result in serious harm, we will make notifications required by law.

19. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes to our website, services, providers or legal obligations.

The current version will be published on this page with its effective date. Material changes may also be communicated through the website or by email where appropriate.

20. Contact details

For privacy questions, access or correction requests, complaints or account-deletion requests, contact:

Sectional Edge
Operated by Heath Pope, sole trader
ABN: 81 961 308 600
Website: www.sectionaledge.com.au
Email: sectionaledge@gmail.com
Location: New South Wales, Australia